21.5.2013
Regional systems integrator Combis will present itself to the participants of Cisco Connect 2013 Conference with Web Contact System solution which has all functionalities of a modern web business office.
„Today customers are demanding the freedom and flexibility to contact and interact with businesses using the communications medium of their choice. The result is a business environment that is no longer constrained by onsite face-to-face interactions and traditional call centers“, said Jasmin Baborac, Combis expert for network systems, while announcing his presentation.
Cisco Connect participants will have the opportunity to find out in which ways, by implementing Web Contact Systems solution, it is possible to expand business to new communication channels like web collaboration, communication via multimedia kiosks, chat, e-mail and video.
„All above mentioned types of communication are ensured undependably from the media, which guarantees equally efficient communication via laptops and desktops, as well as multimedia kiosks, smart phones and tablets“, said Baborac and pointed out: „Web Contact System solution is the ideal answer to communication demands of 21st century, the demands sooner or later every modern company will need to address. Therefore, increased interest in this whole communication solution is not surprising“.
Collaboration solution Web Contact System can be integrated with any existing ICT systems and it is aimed for all companies that wish to improve their communication with customers undependably of their size or industry.