Quality & efficiency

Investing in our network

Continuous improvement of customer satisfaction and the maintenance of high quality services require significant investment in our network – the key enabler of all T-HT services. We are investing in new, all-IP core and optical-access networks to enable all future bandwidth-heavy services, such as MAXtv, rich content and mobile internet.

Cost management and maintaining best-in-class profit margin

The Group is continuously improving the quality and efficiency of its operations by redesigning processes and analyzing and benchmarking its cost structure, while at the same time reviewing capital expenditure needs to support future growth opportunities. Together, these initiatives are intended to optimise Group operating costs and protect margins in an increasingly competitive environment.