Code of Conduct

By introducing the Code of Conduct, T-HT sets clear standards of its business conduct which is, together with good business results, based on high ethical principles.

Exactly these high ethical principlesmake a basis of the Code of Conduct that reflects basic valuesof the company contained within T-Spirit. The Code of Conduct will show,both within and outside of the company, how T-Spirit and its six values live in every-day business operation.

The Code of Conduct in T-HT was adopted by the Management Board on May 9 2006 by accepting the initiative for the code to be implemented with all members of Deutsche Telekom Group.

The Code contains general formulations with long-term validity, and at the same time it is a “live document” making a bridge between values and policy of the Group with maximum transparency.

Violations of the Code of Conduct

All employees, but also business partners, customers, and stockholders, can report violations of the Code of Conduct as well as other irregularities such as fraud or unlawful business practices. Absolute confidentiality is guaranteed by T-HT in all cases. It is also possible to submit a report anonymously.

Should you have a complaint or information about violations of the Code of Conduct or other legal acts, you can submit a report to the Ethic line by:

• Mail: T – Hrvatski Telekom, Ethic line, Savska cesta 32, HR – 10000 Zagreb
• Phone: 0800 9824 (working days from 9am to 3pm)
• Fax: 0800 9823
• E-mail: Eticka.Linija@t.ht.hr

All information submitted to the Ethic line will be treated strictly confidentially.

If you wish to submit an anonymous report, please use the SAD! system of anonymous reports, or BKMS tool, the system of anonymous reports of Deutsche Telekom.

If your report has primarily to do with accounting and auditing, you can use the Whistleblower channel.